Sending Your Digital Files

File Transfer Instructions

lf you’ve been here before and are ready to send your images right now, go to the bottom of this page and begin uploading.

Need to send us files for assessment for printability?

Did one of our Customer Service Pros ask you to send files?

Are you placing a phone order or using our Custom Order Form and need to send files?

You can always send files the old old-fashioned way – on a CD, DVD or thumb drive sent through the mail. But there’s a better, faster and free way – through Fine Print Imaging’s FTP (File Transfer Protocol) service. Sending us your files has never been easier – and more secure! If this is your first time with us, you might want to talk to one of our customer service reps before you get going.

If you are here to place your order, you’ll need to go to:

1. Go to our Custom Print Order Form – Here – if you want help with your order, are ordering prints in quantity or ordering print sizes larger than 24×30..

2. Go to our Fine Print Express ordering site Here if you have ordered before, are looking for faster turnaround and/or lower prices.

Key Elements in Preparing your files for printing

If any of the info below reads like gibberish to you, give us a call: 800-777-1141. We’ll walk you through it.

1. Set your “Document” width and height to your desired output size – at 240 to 300ppi.

2. Convert to Adobe RGB (1998) working space.

3. Do not apply any printer profiles. We’ll take care of that.

4. Save files as tiffs, layers flattened. If using Fine Print Express, to save time in uploading, you can save as jpegs.

To send your files!

  1. Enter your Email Address.
  2. Put your Name/Business Name and Phone Number in the Subject field.
  3. Enter your details in the Message Field. How large a print do you want? What material will you print on? What do you want to know about your file?
  4. Hit “Select File“. This takes you to your hard drive where you can select your Picture Folder and click on the image you want to upload. To add additional files – up to 5 – simply hit “Select File” again.
  5. When all files have been selected, hit Send”.

After you send your files!

You will receive an email telling you that we have received your files. We attempt to get to your files shortly after we receive them. However, it may take our staff some time after you have sent your files before we get a chance to open and assess for printability.

Here is our easy to use file Uploader!

You may upload up to five (5) files at a time. Hit “Select” to add each file.

Call Us if you have questions – 800-777-1141. Or e-mail us at: